What is your delivery policy? September 16 2014 by Simone Denny
We will send you regular order updates by email to let you know when your payment has been processed, when your item is ready to ship, and when it has been shipped.
Please note: it is your responsibility to advise us should an order delivery be late, incorrect or damaged.
Please contact us immediately should an order be lost in transit, damaged or incorrect. We may not send replacement items immediately, replacement items will be dispatched according to our discretion following our investigations.
We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place and we will not be held liable for any loss or damage resulting from late delivery.
If at any time you have questions about your order, please feel free to respond to the order email, or call us. We are always happy to help.